--- title: "Chat with Candidates via WhatsApp Web" slug: "whatsapp-web-link" description: "Learn how to effectively use WhatsApp Web to chat with candidates. Improve response times, enhance the candidate experience, and speed up your hiring process." updated: 2025-09-18T07:23:11Z published: 2025-09-18T07:23:11Z canonical: "support.manatal.com/whatsapp-web-link" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.manatal.com/llms.txt > Use this file to discover all available pages before exploring further. # Chat with Candidates via WhatsApp Web Important - This feature is currently in Beta. - You may expect updates and changes to accessibility as we refine and enhance it. Info - There are no additional charges from Manatal for using this feature. - The communication and messages sent & received via WhatsApp are not recorded in your Manatal account. ## How to Chat with Candidates via WhatsApp Web 1. To chat with a candidate using WhatsApp, find the “Candidate Phone Number” field on the “Summary” tab of that candidate’s profile, and click on the WhatsApp icon. Info The WhatsApp icon will only appear if the phone number follows a valid international phone number format: - [country code][area code][local phone number] ![image.png](https://cdn.document360.io/39490836-1db1-4486-9bf0-9314bc46f971/Images/Documentation/image-1VFC6UPJ.png) 1. You'll be redirected to a new WhatsApp window where you can send WhatsApp messages directly to the candidate using your WhatsApp account. Info If you have not linked your device with WhatsApp Web, you will be asked to connect. ![image.png](https://cdn.document360.io/39490836-1db1-4486-9bf0-9314bc46f971/Images/Documentation/image-C0UHHJWH.png)