Account Language

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The Account Language feature ensures consistency across your organization by defining:

  • The language used in automated system emails (e.g., account invitations, guest or vendor access).
  • The default language for native fields (such as summaries, tables, and filters) across the platform.
Important
  • By default, the account language is set to the language selected by the account owner during sign-up.
  • This setting applies to all users within the account and can only be modified by an admin user.
  • In the event of a technical issue, the system will automatically revert to English.
Note

Although the account language is set by an admin user, each user can choose their own preferred interface language in the Preferences section. This allows you to work in the language you’re most comfortable with, without affecting other users. Learn more about how to select your preferred language in this guide.

If your preferred language differs from the account language, content will be shown in a combination of both languages.

  • System emails (e.g., invitations, guest access, vendor access) are always sent in the account language.
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  • Native fields (such as summaries, tables, and filters) will display in the account language.
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  • User interface (menus, buttons, fields, etc.) will display in the language you’ve chosen as your preferred language.
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Choosing Your Account Language

  1. Head to the following page. Alternatively, click on "Administration" from your side menu, open the "Account and Users" category and click on "Account".
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  2. Click on "Account Language".
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  3. Choose the account language from the drop-down menu and click "Save".
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FAQ

  1. What is the difference between account language and preferred language?
  • The account language is set by the administrator and applies to system emails and native field names. Preferred language lets each user view the interface (menus, buttons, and fields) in the language they prefer, without affecting others.

2. Can I change the account language?

  • Only an account administrator can change the account language, while preferred language settings can be changed individually by each user.

3. If I choose a different preferred language, will it affect other users?

  • No. Changing your preferred language only affects your view of the platform; other users will see the the account language or the language they’ve chosen in their own preferences.

4. Why do some parts of the platform show a different language than my preferred language?

  • System emails and native fields always use the account language. This ensures consistency for shared content and communications with clients and external partners.

5. Are system emails affected by my preferred language setting?

  • No. All system emails, such as invitations or notifications, are sent in the account language, regardless of your personal preference.